The Retail (Blue)Sky is Falling — Week of April 7
Ecommerce and retail stories that caught my attention, plus, some of my Bluesky posts from this week.
Retail & ecommerce stories that caught my eye
Thursday: Most consumers jump brands after 2 negative experiences
Wednesday: China slams US with 84% tariff after new wave of Trump levies: Live updates
Wednesday: Amazon Reportedly Canceling Wholesale Orders From Asia Due to Tariffs
Tuesday: US companies are adding tariff surcharges to customer bills: ‘New norm in Trump economy’
bluesky posts of the week
Nearly 1/4 will stop purchasing after just one bad experience, 70% after two! Customer service is a differentiator! Also, create value-added post-purchase email series — it works! www.retailcustomerexperience.com/news/most-co... #EmailMarketing #emailgeeks #customerservice #retail #ecommerce
— Greg Zakowicz (@gregzakowicz.com) April 11, 2025 at 11:52 AM
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There won't be a trade war, the world will bow to us, it'll be fixed day 1, they say. I say, you failed to recognize our economic reliance on global partners. You could've chosen a methodical approach instead of tanking the economy. So, who blinks 1st? #tariffs #ecommerce #tradewar #retail
— Greg Zakowicz (@gregzakowicz.com) April 9, 2025 at 9:36 AM
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Let the surcharges begin. I believe that calling it a surcharge gives companies an excuse to raise prices — legit or not — without having to face the same blow-back that simply raising prices would. www.financialexpress.com/trending/us-... #tariffs #retail #ecommerce #economy
— Greg Zakowicz (@gregzakowicz.com) April 8, 2025 at 12:30 PM
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Yesterday was busy. Did anything happen? Unrelated, people are worried about tariffs (sarcastic) chainstoreage.com/consumers-se... #ecommerce #tariffs #retail #business #economy
— Greg Zakowicz (@gregzakowicz.com) April 8, 2025 at 12:28 PM
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