Expert Voice on Retail, Ecommerce, Marketing, Growth Strategy, and Customer Experience
Press, Bylines & Media Appearances
As a marketing leader and recognized expert in ecommerce and growth strategy, I’m frequently quoted by journalists and contribute bylines and commentary in leading retail, marketing, and business publications, including Forbes, USA Today, Retail Brew, AP News, eMarketer, ADWEEK, MSN, Total Retail, Digiday, Retail TouchPoints, and more.
Featured Coverage
Yahoo Finance: Asia-Pacific Plan: Shift Out of China, New Focus on Singapore Raises Doubt
USA Today: Higher grocery prices make holiday hosting more stressful, survey says
CNBC: As American retail store anchors fade, private clubs are taking over more commercial real estate
MarTech View: Super Bowl 2026: When the Commercials Became Bigger Than the Game
Total Retail, Byline: How Agentic AI in E-Commerce May Transform the Brand-Customer Relationship
Reuters: Costco tops quarterly estimates as Americans seek bargains amid inflation
AIThority, Byline: AI Shopping During the Holidays and What It Signals for 2026
Marketplace: How consumers are using AI for holiday shopping
Yahoo Finance: What Trump’s Economic Policies Could Mean for Household Budgets in 2026
USA Today: Do people trust Temu or Amazon? What shoppers are choosing amid Trump tariffs.
Revenue Brew: How Pickle’s peer-to-peer business model is disrupting the fashion rental market
RetailBrew: US shoppers aren’t flocking to Amazon Haul: survey
Recent Press Mentions
Consumer Affairs: Want to spend less this holiday season? Shoppers are already looking for ways to save
Retail TouchPoints: How Body-Worn Cameras Are Changing Retail Security
Yahoo Finance: Rising grocery prices add stress to US holiday gatherings, but many still won't cut back
MediaPost, Email Insider: AI On The Double: Claude Joins ChatGPT As Part Of Email Toolkit
Retail TouchPoints: Google Universal Cart: Retail Experts Weigh In
Retail TouchPoints: One Product, Two Prices: Surveillance Pricing Laws Put Retailers on Notice
Digital Commerce 360: Hertz to sell cars through eBay
The Food Institute: Pricier Pints: A Beer Costs HOW Much These Days?!
The Daily Mail: The Great Duty Free Rip-off
More Press Mentions
PracticalEcommerce: Google Patent Signals New Search Layer
Digital Commerce 360: Nike Digital sales drop further in Q3, Middle East war weighs on EMEA
The Food Institute: Drone Delivery Soars Despite Safety, Surveillance Concerns
The Family Handyman: You May Not Have to Return That Item to Get Your Money Back — Here’s Why
The Food Institute: Why America’s Food Recalls Are Surging
Digital Commerce 360: Wayfair revenue returns to growth in Q4 2025
Supermarket News: Spices, and other food products, are expected to continue increasing in price due to tariffs
The Food Institute: McCormick’s Price Hikes Are Just the Start of Industry-Wide Increases
The Food Institute: Is the K-Shaped Economy Flattening? In 2026, Even High-Income Shoppers Trade Down
ModernRetail: Brands lean into grand gestures this Valentine’s Day
The Food Institute: Budweiser, Delivery Brands Among Super Bowl 60 Ad Winners
CNBC: As American retail store anchors fade, private clubs are taking over more commercial real estate
AIThority: Byline — AI Shopping During the Holidays and What It Signals for 2026
Ecommerce Times: E-Commerce Orders Surged in 2025, Dominated by Top-Performing Brands
Marketplace: How consumers are using AI for holiday shopping
The Food Institute: Dynamic Pricing: Should Some Shoppers Pay More for the Same Goods?
Die ZEIT: How Amazon became a scrap platform
Retail TouchPoints: Is Retail Ready for a World Where Crypto is Just Another Way to Pay?
The Food Institute: Black Friday Fatigue? Consumers Shop Early, Skip the Frenzy
Digital Commerce 360: Newegg debuts storefront on Shein's marketplace
The Bureau of Investigative Journalism: New AI video tools are fuelling violent racism on TikTok
Marketplace: Why OpenAI is rolling out "Instant Checkout"
MarketWatch: Costco Sales Expected to Rise as Investors Look for Hints About Tariffs -- Earnings Preview
Retail TouchPoints: Byline — The Future of Agentic AI Ecosystems in Retail
Auto Service World: Consumers skeptical of AI-driven shopping
Storyly: Let's Make a Splash! Expert Tips to Create High-Performing eCommerce Campaigns During Summer
Quartz/Yahoo! Finance: Walmart warns price hikes are coming as earnings take a hit from tariffs
Quartz: Temu is in big trade war trouble
The Ross Gazette: Is our love for the traditional chocolate Easter Egg melting away?
Retailing Central: 6 Resources for Identifying and Evaluating Ecommerce Trends
Chain Store Age: Consumers seek low prices, express tariff concerns
Techstrong: Amazon Makes Last-Minute Bid for TikTok: Report
OmniTalk: Amazon Haul Struggles to Gain Traction Against Temu and Shein in Low-Cost E-Commerce Battle
Practical Ecommerce: The Pricing Strategy of Temu Sellers
Digital CxO: Tech is Girding for Pain From Trump's Latest Tariffs
Chain Store Age: Shoppers not sold on AI shopping assistants
Retail Sector: The decline of UK department stores: can they survive?
The Daily Upside: Will Amazon Be a Victim of the Trade War?
US News and World Report: Making Money on TikTok: Trump, the Supreme Court and What Consumers Should Know
Fashion Network: 6pm Christmas Day is when clearance sales really start, transaction numbers rise but spend falls
Quartz: Walmart had a gangbusters year
Email Marketing Rules: The Last Word on November 2024
Quartz: Walmart just keeps winning
The Independent: 8 dos and don'ts to help your Black Friday budget stretch further
The Food Institute: Behold, the Pharmacy of the Future
Business.com: 5 Simple Ways to Pinpoint Your Brand's Target Audience
New York Post: Walmart and other US retailers import fewer holiday goods as sticky inflation saps demand
PYMNTS: Tech Giants Bet Big Spenders Will Use Their Cameras Instead of Search to Find What They Want to Buy
Digital Commerce 360: Amazon shows off virtual shopping experience for the holiday season
The Ecomm Manager: Top 12 Ecommerce Payment Trends For 2025
Digital Commerce 360: PetSmart begins search for a new CEO
Creative Pool: Byline — The Power of Nostalgia: Why Retro Marketing Campaigns Will Always Connect with Consumers
Creative Pool: Byline — The Billion Dollar Failure of the Apple Vision Pro - What Can We Learn from It?
Digital Commerce 360: Fabric acquires Walmart's MeMD telehealth business
The Food Institute: Missing the Mark – Private Label is Failing at Target
London Loves Business: Shein plans UK IPO despite warning from the US over 'deep ties to the People's Republic of China'
The Food Institute: Going Electric: Walmart Commits to Digital Signage
Digital Commerce 360: Michael Kors becomes first retailer to deploy Mastercard's AI shopping assistant
Yahoo!Finance: Is the Dollar Store Dying?
The Focus: I sold six items on Vinted in my first 48 hours, follow these tips to flog your old clothes
The Food Institute: 'Drip Pricing' Has the Attention of Regulators, Consumers as Inflation Lingers
BFM 89.9FM, The Resource Centre Show: Radio Interview — The Data Shows It: Push Marketing Works
CXFocus Magazine: Do businesses still believe in love? Australian consumers do.
Email Uplers: 10 Experts Share Actionable Pointers On Holiday Email Marketing To Help You Cut Through The Noise
Nutshell.com: 28 experts share their best email marketing tips
TheStreet: Unforced Error: Why So Many Americans Part With Personal Information Just to Get an Online Discount
Digital Commerce 360: Retailers ramped up mobile message automation in 2021
FinTech Magazine: Why Financial Technology Is the Driving Force of eCommerce
Authority Magazine: How To Create A Fantastic Retail Experience That Keeps Bringing Customers Back For More
Mentorifi (by Eventible): Speaker's Corner: Featuring Gregory Zakowicz
Independent Retailer: What Consumers Want From Your Holiday Marketing
Authority Magazine: Editor's List: Authority Magazine's Favorite 'Five Things Videos' On How To Effectively Leverage The Power Of Digital Marketing, PPC, & Email To Dramatically Increase Sales
PRNEWS: Not Strictly a Sales Vehicle: What to Consider Before You Decide to Produce a Branded Podcast
Digiday: Cheat Sheet: Why email marketers are calling Apple's iOS 15 update 'a proverbial nail in the coffin'
Thrive Global: Interview — Greg Zakowicz of Omnisend: "Holistic thinking"
Authority Magazine: Interview — Greg Zakowicz of Omnisend: How to Effectively Leverage The Power of Digital Marketing, PPC, & Email to Dramatically Increase Sales
Outdoor Retailer: April 2021 issue — Keep Them Engaged
Essence of Email: Black Friday/Cyber Monday Report: Black Friday/Cyber Monday Special Edition, Q3 2020 Report
Licensing International: How Much Of The Ecommerce Gain Will Last?
Internet Retailing: Partner Perspective: Email marketing is more important than ever
GrowWire: This Determined Female Founder Secured $1.25M in 30 Days to Launch a Fresh Footwear Business
VMSD.com: Take the Long View
Chain Store Age: Tech Viewpoint: IRCE 2019 – Omnichannel customer experience illuminated in three comments
One Lady & A Tribe: 16 Ways To market To Gen Z
Furniture Today: Survey shows surprising findings from Gen Z and Millennials
IT Brief New Zealand: Retail study challenges myth that digital natives only shop online
Chain Store Age: Study: Young customers show surprising in-store shopping preferences
Retail Customer Experience: Retailers behind in personalizing the retail experience, claims study
Inside Retail Australia: "Digital natives" most likely to shop in-store
Retail Systems: Gen Z values stores more than Gen X or Boomers
The Penny Hoarder: Amazon to Employees: Here's $10K to Quit Your Job and Start a Business
U.S. Chamber of Commerce: Want to Improve Customer Retention? Try These 3 Expert Strategies
.Store Blog: Interview - eCommerce Challenges and Opportunities for Online Businesses in 2019
Business News Daily: 7 E-Commerce Trends to Watch in 2019
Devada/AnswerHub: How Gmail Addresses Impact Your 2019 Marketing Strategy
Shopify Plus: Contributor - Black Friday Ecommerce: 27 Ideas, Tips & Strategies to 3X-10X Holiday Sales in 2018
Dallas Business Journal: AT&T is taking a pop-up approach at a new Dallas store
Fit Small Business: Top 25 Creative Tips on How to Build an Email List
Internet Retailer: Byline — Why Amazon is Trying to Out‑Walmart Walmart
ROI Revolution: Replatforming Your Website? Avoid These Marketing Pitfalls
Retail Insider: Byline — How to Turn Your Subscribers Into Loyal Customers
Fit Small Business: 25 Abandoned Cart Email Examples & Tips from the Pros
Profit: Raise Your Voice
Retail Insider: Byline — 4 Ways Canadian Retailers Can Create Loyalty and Drive Revenue
Supply Chain Dive: 4 ways online retailers are going from clicks to bricks
Retail IT Insights: How I Learned To Stop Worrying And Love The Unsubscribe
Performance Marketer: 2018 Digital Marketing Trends: 40 Influencers Share their Predictions and Expectations
Business News Daily: 8 E-Commerce Trends to Watch in 2018
Retail IT Insights: Byline — The Personalization Myth: Why Most Email Programs Suck
Internet Retailer: Retailers Need to Prepare For a Longer, More Complex Holiday Shopping Season
Retail IT Insights: Why Connecting Consumers In-Store Can Be a Failed Masterpiece
Salsify: 5 must-read lessons from #IRCE17
Internet Retailer: Why Fast Fashion Retailers Should Slow Down and Emphasize Trust
Direct Marketing Magazine: Canadian Consumers are Loyal to Small Business Owners - Page 8
Yotpo Email Course: How Successful Brands Continue to Scale Sales
Business Vancouver: Grey November for Canadian Holiday Shoppers
Blue Acorn: December 14: The Day Shipping Blew Up Sales
Internet Retailer: Internet Retailer Special Report: Handbook to the Holidays, 2016
Tealium: MarTech Holiday Predictions Roundup
Qubit: Interview: Greg Zakowicz
Blue Acorn: 11 Tips for Better Ecommerce Email Marketing
Power Retail: Rekindle the Spark with Three Simple Anniversary Emails
MarketingProfs: Using Subject-Line Symbols to Get Noticed
Buffalo Business First: Featured — Sabres hot on Web
Byline Series
Total Retail bylines
More Total Retail Bylines
Multichannel Merchant bylines
More Multichannel Merchant Bylines
Retail TouchPoints bylines
More Retail TouchPoints Bylines
Oracle NetSuite bylines
More Oracle NetSuite Bylines
Featured podcast appearances
WP Legends: AI & Growth, Mastering eCommerce & Email Marketing
LifterLMS: Master Multi-Channel Course Marketing With Greg Zakowicz
Osom To Know: Smart Email Automations Every Brand Needs
Shppify1Percent: Top Shopify Email Strategies w/ Greg Zakowicz
Greyd Conversations: Leveraging Ecommerce websites
Future Commerce Podcast: Outsmart the Black Friday email frenzy
BFM 89.9FM, The Resource Centre Show: Guest — The Data Shows It: Push Marketing Works
eCom@One: Ep. 82: How to Develop a Content Strategy That Will Skyrocket Your Brand Awareness