DTC and B2B Email Marketing Services

Regardless of your budget or email platform, if you need help with setting up workflows, creating campaigns, segmentation analysis, lifecycle retention marketing, or strategy consulting, I'll help you create a program that fits both your short- and long-term needs.

I’ve been in email marketing for more than 20 years, and am a recognized email marketing expert, having delivered more than 100 presentations on email marketing strategy.

In the email world, I’ve been a practitioner, DTC brand owner, consultant, and industry analyst. I’ve worked with more than 130 brands, from solo practitioners with small budgets to enterprise companies, on improving their email and SMS programs. I’ve helped a national omnichannel fashion retailer plan and launch their nationwide SMS program, and helped a mom-and-pop business launch their email marketing program, growing into a significant revenue stream for the company.

Email & SMS Services

List growth and email campaigns

Not properly collecting email addresses (and mobile numbers) from every website visitor lessens your ability to retarget would-be customers in a cost-efficient manner, and your ability to make email marketing a consistent revenue-generating channel.

I can help with:

  • List growth strategies, including building email collection pop-ups

  • Connecting pop-up activity to automated welcome flows

  • Managing and sending scheduled email campaigns

  • Segment creation & personalization strategy

Automated workflow setup and strategy

Regardless of the size of the company, having the right automated email and SMS workflows generates consistent revenue, better customer experiences, lower retargeting costs, and long-term program sustainability.

I can help you:

  • Create workflows from scratch that meet evolving consumer behavior

  • Audit your current workflows and identify areas of opportunities

  • Choose the right lifecycle marketing automations for your brand

  • Automated message creation

  • Segmentation and personalization strategy

  • Advanced workflow design and build

Strategic consulting (ongoing or as-needed)

Have a team already in place? No problem. I can support your goals by working with your team to provide guidance and documented instructions that will continually optimize your email and SMS programs. The goal is to educate your staff while making the right decisions that will make you more money. This could include:

  • A one-time call to discuss a specific topic of interest

  • Monthly or bi-weekly calls focused on completing specific projects and tasks

  • Step-by-step instructions for implementing identified projects

  • Period progress reviews delivered to your team

Email marketing audits

Some companies have a team but lack a specific direction for next steps or understanding of how they’re doing. I can audit your email program by digging into your metrics, segmentation strategy, send cadence, automations, and message creative, and identify areas for improvement, delivered in a single document.

Some companies have a team but lack a specific direction for next steps or understanding of how they’re doing. I can audit your email program by digging into your metrics, segmentation strategy, send cadence, automations, and message creative, and identify areas for improvement, delivered in a single document.

Work With Me

Whether it’s a one-time project, on-going execution, or regularly scheduled consultation sessions, I can help meet your needs. Please reach out by, well, emailing me.