Using Behavioral Science in Marketing

If you ask a hundred people what makes a good article headline or email subject line, you may get a hundred different answers. After all, it’s subjective, isn’t it? 

Not entirely, as many marketers know. There’s a science behind what makes a consumer open an email, click on a call to action (CTA) and make a purchase. Whether it’s writing an attention-grabbing headline or getting someone to “click and convert,” understanding that people rely on certain decision-making defaults helps marketers nudge them to take a desired action. 

In this article I discuss how to use behavioral science to improve marketing campaigns. Topics include:

  • Strategies to write effective headlines and subject lines

  • Using social proof

  • Content and landing pages

  • Choosing compelling images

  • Use of charts and graphs

  • Principle of authority

  • The science behind pricing

  • CTA colors

  • The science behind “possession” and how it can reduce returns

  • Tactile experience

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